Returns & Exchanges
Love It or Return It
We want you to feel confident in every piece. If something doesn't fit right, we'll make it right.
30-Day Returns Guarantee
Return any unworn, unwashed item within 30 days of delivery. All tags must be attached and hygiene liners (where applicable) must remain in place.
How to Return
- Email us at contact@tonefit.ch with your order number
- Ship your return to: Boulevard des Philosophes 9, 1205, Geneva
- Get your refund within 5-10 business days of delivery
Exchanges
Need a different size or color? Email contact@tonefit.ch and we'll help you swap it fast.
Return Shipping
- Returns guarantee within 30 days. Ship your return via Swiss Post or DHL.
- Damaged or incorrect items: We cover all costs and send replacements immediately.
Important: Use trackable shipping. TONEFIT is not responsible for lost returns.
Questions?
Email contact@tonefit.ch and our team will help within 24 hours.